What is self-service password reset? | Azure Active Directory

What is self-service password reset? | Azure Active Directory

(music) Hi! My name is John Flores. I’m a Content Developer for Azure AD. I’m here today to talk to you about
Self-Service Password Reset for enterprise users. What is
Self-Service Password Reset? you may ask. Self-service password reset or SSPR as we like to call it, offers a simple means for IT administrators to empower their users to reset or unlock
their own passwords or accounts without IT intervention. Why choose Azure AD
Self-Service Password Reset? Password resets today typically involve high helpdesk costs.
Users having to spend hours on the phone. Manual configuration and management
and Limited control for administrators who want to
enforce security policies. Did you know that Gartner
suggests that nearly 20 percent of IT spend is spent on helpdesks resetting passwords. And I don’t know about you, but I hate having to get on the phone with the helpdesk and go, hey, this is John Flores
I need to reset my password. No– No, the other John Flores. Yeah– yeah that yep,
you set my password to what? Microsoft123. OK. Thanks! Wouldn’t you like to be able to control what your users are able to set their passwords to and give them the ability to do that themselves. In the next video,
we’ll talk about how to Configure SSPR.

Daniel Ostrander

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