Fix Unable to connect-Couldn’t retrieve directory information in Kodi 17.3 Krypton

Fix Unable to connect-Couldn’t retrieve directory information in Kodi 17.3 Krypton


Hello friends and welcome to “Theta box”
and today I get the one error message while try to add the addon URL. It
shows “unable to connect” -couldn’t retrieve directory information. This could
be due to the network not being connected. would you like to add it
anyway? So this type of errors are occurring due to wrong URL or unwanted
spaces available in URL .So how to fix this error? First of all you can check
your URL, here you can click to “No” Now you can open your URL and then you can see the “Magic” M is capital So here you can edit it to small letter,
then also you can check if any unwanted space is available or not and then you
can see the “https://” .So this is not a secured site, so here you can
remove this “s ” and then you can see in front of the HTTP there are lot of
spaces are available. So here you can remove that unwanted spaces. Now I try to remove it then click to “ok”. and again click to “ok” But again it shows the same error message. Also you can check your network status, here I am using Kodi on
Windows operating system. So I check my network status, here i try to troubleshoot
problems, so my network adapter starts to resetting, so wait for some time. It
shows “your DNS server might be unavailable”. “The default gateway is not
available”. So the only problem is network connection, so you can solve this error
also you can check your network status. Finally I fixed my network problem then
again I try to add the same URL. click to “ok”. Here you can see the
“magic” the addon is successfully created. So this is the way you can fix
your errors. For more videos you can subscribe my channel “Theta box” and thanks for watching…

Daniel Ostrander

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5 thoughts on “Fix Unable to connect-Couldn’t retrieve directory information in Kodi 17.3 Krypton

  1. San Geetha says:

    nice bro…thanks for this tutorial…

  2. Natalie Hayes says:

    how are you actually moving the spaces? I can't seem to do it..what buttons are you pressing?

  3. Rhonda comeaux says:

    Thanks so much. Appreciate the video

  4. eva tho says:

    thank you so much!👍

  5. BuZZarD73 says:

    Thx – I had an invisible space at the beginning, saved me much stress!

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